Volcom Support & FAQ
Everything you need to know about your orders, gear, and the True To This lifestyle.
How long does shipping take for Volcom orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your boardshorts or outerwear sooner.
What is Volcom's return policy?
We offer a 30-day return window for all unworn and unwashed merchandise with original tags attached. Please note that final sale items are not eligible for return.
Does Volcom offer a warranty on technical outerwear?
Yes, our GORE-TEX and technical snow jackets and pants come with a limited warranty against manufacturing defects to ensure you stay protected on the mountain.
How do I find the right size for skate and surf apparel?
Each product page features a detailed 'Size Guide' button. We provide measurements for chest, waist, and inseam to help you find the perfect fit for your riding style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Klarna and Afterpay.
Are Volcom products sustainable?
We are committed to our 'Farm to Yarn' and 'Repreve' initiatives, using recycled fibers and organic cotton in many of our collections to reduce our environmental impact.